Support Center & Help
Find clear answers and assistance for setup, streaming performance, and access questions. Our support process is designed to guide you smoothly and efficiently.
Setup & Device Help
Guidance for device compatibility and getting started on your preferred platform.
Device-based assistance
Streaming & Playback Issues
Help with buffering, freezing, or playback stability across devices.
Performance support
Account & Access Support
Questions related to trial access, login details, or service availability.
Access assistance
General Questions
Any other questions related to usage, features, or general information.
General help
Most support requests are resolved quickly by providing the correct information from the start. Setup instructions are tailored to each device, and trial users automatically receive guidance specific to their platform. This approach allows our support team to focus on real issues and deliver faster, more accurate help.
For setup assistance and the fastest support experience, request a free trial. You’ll receive trial access along with a setup guide matched to your device.
Request Free Trial & Setup Help
Our support team is responsive, clear, and focused on helping you get started smoothly with confidence.
